Q: How do I collect my fees from clients? In other words, what kind of agreements and contracts do you use?
A: Copies of the agreements we use are included with your training package at no additional charge. They are very easy to follow and modify to meet your particular needs. We always insist that the clients sign a service agreement with scheduled payments on the 1st and the 15th of every month. If you meet with the client on a regular basis and produce the materials you promise, you will find that you will have little or no collection problems.

Q: How does this program compare against similar businesses? What do you offer that I can’t get from somebody else?
A: First of all, I don’t know that there are any other businesses similar to CMC. There certainly isn’t another nationwide network of practice management professionals that offer the wide range of services that we do and give you a systematic way to find and service clients. Your only other option, as far as we know, is to develop your own medical consulting system like we have done. But we offer you a way to shortcut that process by 10+ years…by becoming a CA.

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Q: Can you really train someone to become a practice management consultant expert in just 3 days?
A: The training is not geared toward making anyone a consultant expert in three days – the training is designed to get CAs intimately familiar with the CMC system and allow them to practice using the system in real business situations. The system allows us to take anyone with solid skills and give them the tools necessary to offer practice management services to area medical professionals. We provide all the tools, evaluations and templates to make this happen. Each CA will need to participate in on-going conference calls and continue to practice to become fully proficient. “High”-level performance should be a reality for most CAs within 3 to 12 months after training, depending on background, work ethic and experience.

Q: How long after I start will it be before I begin making money?
A: Typically, it’s about two weeks to two months. If you complete your pre-training grounding, you will already begin building your prospective client list before you ever show up for training and you’ll be well on your way to understanding the consulting process. Most CAs already have their first client lined up before training and only need a couple weeks after training to get the proposal out and the relationship started. Other CAs need a couple of months to get their first client on board. Two major factors will be how much time you dedicate to the business and your faithfulness to the CMC system. Working full-time will obviously speed up the entire process. The CMC system is your blueprint for success once you leave training.

Q: What is the Fast Start Certification Program?
A: It is your roadmap to success during your first year in the business. The system follows CMC’s success formula of Knowledge + Attitude + Persistence = Success = Profits. The system outlines exactly what you need to know and what you need to do as a CA. Checklists and descriptions of what to do are provided in an at-a-glance reference. If the proper knowledge is gained, and if the proper activities are completed, experience shows that the right attitude is a natural by-product. The program also requires accountability with a fellow CA to keep you on track.

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Q: What kinds of people are typically becoming CAs? What are their backgrounds?
A: Most CAs come from some kind of business background…beyond that, it varies wildly. We get Administrative/Office Managers who want to work part-time and make some residual income one day per week. We get sales professionals who enjoy the freedom of working the hours they choose but are dissatisfied with the income ceilings they face. We get mid- and senior-level hospital managers who are tired of hospital bureaucracy and loathe to work for years on end for relatively measly retirement wages. We get entrepreneurs who own businesses or have owned businesses in the past and who are looking for a more substantial income. We get professionals, such as CPAs and doctors who are dissatisfied with the income and/or the industry they are in. We get pharmaceutical reps. Get the idea? We get all types!

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Q: What are the strengths of this program compared to other business opportunities? What about relative weakness?
A: Strengths are simple – money and time. You will not find another business opportunity anywhere at any price that can realistically earn you the kind of money in the short-term and in the long-term that this business can. You can make a $25,000 to $200,000 + annual income within your first year of starting with a consistent effort put forth. Here’s another thing - all of the numbers used in the income projections are not “pie in the sky” numbers. They are conservative numbers that SHOULD be achieved by any qualified CA who dedicates the proper amount of time, energy, effort and faithfulness to the business. Time is another major advantage of the CMC system. You can choose your hours – work as little or as much as your schedule allows – and still make an excellent income.

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Q: I hate cold calling; I’m terrible at selling. Can I still do well in this business?
A: If you hate cold calling, you’re in good company. We loathe cold calling with a passion. In fact, if this business depended on cold calling or any kind of selling, we would have gone broke a long time ago because we’re terrible at it. We have developed a very effective marketing plan that you will use as a CA to get all the business you need. In fact, the CMC system is so turn-key, that just about anybody (literally) could implement it. Your job then becomes to show the already enlightened, excited and willing prospective client how the CMC system can assist them specifically in their medical practice. We have, however, developed several, very effective cold calling techniques that are far easier than traditional cold calling methods – if you choose to use them.

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Q: Why don’t you just hire and train employees in all the major markets across the country instead of using CAs?
A: We’ve considered all of the options and CAs make the most sense. To set up offices in several markets would be cost-prohibitive when you consider rents, overhead and employee costs. Instead, we have opted to license our system to qualified entrepreneurs who, during their business careers, have demonstrated the qualifications necessary to run this kind of business.

 

Q: Can I work with other CAs in my area? Am I competing with other CAs?
A: Many CAs will be interested in networking with one another, especially during the start-up phase of their business. You will find that different CAs have different strengths and weaknesses. One CA may have great experience with finance but is less proficient in sales and marketing. One CA may be a great public speaker; another may be great at managing client relationships. You may be interested in working together either formally or informally to take advantage of the entire talent pool of CAs in a given area. As far as competition, there are far more than enough businesses to go around for all CAs – and when you consider that your need for large quantities of clients will actually decrease the longer you are in business, you will see that saturation-induced competition is unlikely.

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Q: I see that two people can come to training. Are there any restrictions on who I can bring?
A: We encourage you to have a partner in this business if possible. The old saying “two heads are better than one” is good advice when taking on any new project. To that end, we have made it possible for you to bring a second person through training at no additional charge. There are restrictions on whom you can partner with – and all partnerships must be approved in writing by CMC. If you chose to have a partner, you will be required to submit a completed Agreement, which can be found in the manual.

Q: What are the biggest determining factors of success or failure among CAs?
A: Let’s start with failure, and that will probably give clues for success. The twin killers of CA success are fear and pride. Fear is a quality that few would admit to, but many would exhibit – possibly without even knowing it. Human nature hates change. It longs for comfort and stability. As you start your career as a CA, you will find that you must put yourself in uncomfortable situations on a regular basis – talking to your warm contacts about the business, answering questions that you may not know the answer to, making a presentation in front of a physician group, and so forth. These things may not seem too difficult, but history tells us that some CAs are more scared than they think they are. The other killer is pride – meaning that CAs think they know the best way to success in the business. This leads to doing things differently than the system calls for, which almost always leads to sub-par results. As a new CA, you would be well advised to follow our system and success is sure to follow.

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Q: Is CMC a public or private company?
A: We are a privately held company. Currently, we have no plans to take the company public, although we would consider the possibility if funds were needed to grow the company beyond what cash flow provided for.

Q: Can I pay the licensing fee out of the proceeds I receive from my clients…in other words, will you finance this for me?
A: No. We do not provide any financing under any circumstances. In addition, we have found a very strong correlation between somebody’s ability to pay the licensing fee and somebody’s ability to be financially successful. If for whatever reason you cannot pay the licensing fee, then you are not qualified to proceed.

Q: As a CA, do I have any territorial restrictions?
A: No. You are free to operate anywhere you like, and service clients located anywhere in the United States.